How Pay and Collect works
You are now able to search for products from home, add them to your cart, pay, and then collect your order within 2 hours. Our staff will prepare your order, which will be waiting for you to be picked up in your local store.
Start your project today, the process is simple!
How does Pay & Collect work?
Start by choosing the store you want to pick up the products in via in the menu at the top of the website. You place your order by adding your products to your cart and then click on the blue button "Go to the check-out".
After that, you specify who will pick up the order and how, and then Biltema will notify you when the products are ready to be picked up. Here you also find a list of the products you have chosen and how much you will pay.
In the next step, you will see a summary of the information you have provided and the products you have selected. Now the order is ready to be paid. The payment is handled in partnership with Adyen and can be made by card, MobilePay or invoice.
Save time by purchasing your items online – they will be ready for collection at the Biltema store within 2 hours!
Now you can also get your products delivered directly to your car via our new service Pay & Collect Drive In. Read more about how this service works via the link below.
How does Pay & Collect Drive In works >>
What are the benefits to you?
- Buy directly from home, whenever you like, from www.biltema.dk.
Save time for your project – the order will be ready to be picked up in your local store. - Your products will be ready within 2 hours after you have placed your order.
- And of course - the service is completely free of charge!
Terms and conditions - Pay & Collect
For the sake of clarity regarding what applies during the Pay & Collect process, Biltema has formulated general terms and conditions for various scenarios. The terms and conditions apply between you, the consumer, and Biltema Danmark A/S when you purchase products online at www.biltema.dk and collect them at the selected Biltema store.
Read more about Biltema’s general terms and conditions for Pay & Collect below.
General Pay & Collect terms and conditions
As of January 1st, 2021, it is no longer allowed to hand out free plastic bags.
When you shop via Pay & Collect Drive In, we can unfortunately not offer to deliver your goods as we usually do - in plastic bags. Your goods are therefore packed individually in your luggage compartment without plastic bags.
Do you have questions?
If you have any questions about the Pay & Collect process, please do not hesitate to contact us. Our Customer Service staff are ready to assist you via e-mail: kundeservice@biltema.dk or phone +45 70 80 77 70 (Monday - Friday between 08.00-17.00.)
Welcome to Pay & Collect!
